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THE DAILY INDEX

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NEWS & TRENDS

TLDR Marketing

HOW “NEW” NAVIGATION INCREASED SALES BY 32%

Ferplast, an online pet supply store, found through research and analysis that visitors were failing to find what they wanted and almost 90% of them never reached a product page. The brand tested a full-width navigation menu against the control hamburger menu, resulting in a 32% increase in sales. This worked because the new navigation gave users a clear forward path and exposed the breadth and depth of the brand’s product range.

INCREASE SALES WITH THE PSYCH ENERGY FRAMEWORK

Psych energy is your customers' emotional response as they go through your funnel. It is measured from 0 to 100 and it increases or decreases based on customer interactions. The Psych Energy Framework is useful for determining if you are providing enough positive value to your potential customers before asking something from them. For example, share demos and case studies before asking for personal data to increase the chances of conversion.

BUYER PSYCHOLOGY OF COGNITIVE LOAD THEORY

Cognitive Load Theory explains why people forget key information and make suboptimal choices when overloaded with sensory information. Brands can mitigate this by breaking down choice architecture into chunks, for example, organizing a huge product catalog into understandable categories. It also helps to simplify complex systems, just as WeightWatchers did by distilling weight loss into a points system. Use imagery with product specifications to help users understand specific product features more easily.

WHERE WEB USERS SPEND TIME VS. WHERE TRAFFIC REFERRALS ORIGINATE

Just because most of your traffic comes from Google, doesn’t mean you should spend most of your digital marketing effort on Google. Social media, productivity, news, and e-commerce sites all have a larger share of total web visits than search engines, which means that search isn’t the most significant opportunity for capturing new users. Instead, invest in the sources of influence to which your audience pays attention, such as social accounts they follow, podcasts they listen to, or specific websites they visit.

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