Daily Edition · Page 9

THE DAILY INDEX

Technology, AI, software, security, crypto and business

NEWS & TRENDS

TLDR Marketing

THE TOP SERP FEATURES IN 2024

The most prevalent SERP feature in early 2024 is “related search,” which appears in 99% of SERPs, a notable rise from 84% in 2023. Video features have shifted to be more common on smartphones than desktops, indicating changing user behaviors and technological improvements. In terms of share of voice, local packs (places) lead, followed by carousels and Knowledge Graph results, with organic results dropping to 34% overall and 28% on smartphones.

CUSTOMER EXPERIENCE STRATEGIES: (GOOD) FRICTION IS GREAT FOR CX

Certain types of friction in customer experiences can enhance satisfaction and create memorable moments. Good friction, like the anticipation while unwrapping a chocolate or the effort in assembling Ikea furniture, activates dopamine and makes these moments more enjoyable and memorable. To leverage this effect, companies should minimize bad friction while incorporating good friction. This involves evaluating friction points in the customer journey and ensuring that any friction present heightens the contrast with peak positive moments.

72% INCREASE IN 6 MONTHS — WIZ'S WINNING CONTENT INVESTMENT

Wiz, a cybersecurity company, used a broad marketing mix to grow site traffic from 226K in November 2023 to just under 390K as of April 2024 — a 72% increase over just 6 months. The company invests in brand building with a strong visual identity and uses field marketing and paid search to get its identity in front of people. Organic search accounts for 26% of site traffic, bolstered by content marketing on its Wiz Academy subfolder and a strong backlink profile. The brand also uses social selling on X, LinkedIn, and Reddit to drive roughly 25,000 monthly visits.

THE GROWING IMPORTANCE OF SOFTWARE PRODUCT MARKETING MANAGERS

Launching new software products has become increasingly challenging, making the role of PMM essential for successful product launches. Software companies with established PMM functions see higher revenue growth than their peers. PMMs act as translators between product development and GTM teams and navigate the complex path to market acceptance by understanding and priming the market. This article includes a chart that outlines the role and responsibility based on the product development life cycle.

NETFLIX'S AD-SUPPORTED ERA: WHAT'S CHANGING?

Netflix's introduction of ad-supported subscription tiers marks a significant shift in its business strategy that aims to appeal to price-sensitive consumers and diversify its revenue. By partnering with advertising firms and offering cheaper plans, Netflix hopes to attract a broader audience and compete with other streaming services. Netflix plans to innovate in advertising approaches, develop strategic partnerships, and ensure that ad-supported models contribute to long-term sustainability and growth.

AUGMENTED REALITY ENTICES BRANDS WITH ENDLESS OFF-PACKAGE MARKETING SPACE

Augmented reality has become a tempting marketing tool for brands tired of shoppers seeing their products as static offerings on store shelves. Research suggests that these phone-based visual experiences can help drive sales, particularly for smaller brands with a more narrow audience in mind. Depending on the approach, AR campaigns can help shoppers pick between product varieties or even boost shopper loyalty with email capture or special offers.

TLDR IndexPage 9