Daily Edition · Page 7

THE DAILY INDEX

Technology, AI, software, security, crypto and business

GENERAL

TLDR IT

GOLDIE CUTS THROUGH THE SALVATION ARMY'S IT MAZE

The Salvation Army is using an AI employee-support assistant inside Microsoft Teams to front multiple internal systems and help more than 10,000 personnel find answers without knowing which platform owns the information. The interesting lesson for IT is less about the chatbot and more about the underlying integration, ownership, guardrails, and service-design work required to make an AI support layer genuinely useful.

AI AGENTS CAN USE QUILL TO TALK DIRECT TO ENTERPRISE SQL DATABASES

RavenDB has made its Quill software available to let AI agents query live enterprise SQL databases without data migration or a custom AI stack. Quill creates a synchronized context layer using change data capture that runs outside production and includes search, retrieval, and governance controls. Customers can launch production-ready agents in weeks for PostgreSQL, SQL Server, and MySQL deployments in the cloud or on-premises.

TLDR IndexPage 7