Daily Edition · Page 11

THE DAILY INDEX

Technology, AI, software, security, crypto and business

NEWS & TRENDS

TLDR Marketing

VISA DEBUTS WEB3 LOYALTY PROGRAM FOR BRANDS

Visa has partnered with Web3 engagement company SmartMedia Technologies to create a new customer loyalty offering. Brands using the service can provide incentives within digital experiences, such as augmented reality treasure hunts and gamified giveaways. The service comes with a tool that creates digital wallets for customers so they can store loyalty incentives for online and offline travel, sports, or other experiences.

BOOST CONVERSIONS BY TARGETING THE FOLLOWERS OF YOUR PODCAST GUESTS

B2B sales and marketing software company lempire wanted to boost outreach reply rate and convert more customers, so the CEO interviewed guests within the industry on the company's podcast and then cut up bite-sized clips from each show that the guests would naturally want to share on social media. The team then reached out to anyone who liked, shared, or commented on the guest’s post, using it as a form of social proof. This resulted in a pool of new leads with an above-average reply rate.

SUBSCRIPTION METRICS 101: HOW TO SET UP A BASIC METRICS HIERARCHY

Companies that are great at developing tech products have clearly defined metrics, review those metrics regularly, and try to determine how their work impacts those metrics. The basic hierarchy of metrics that subscription products should use cover 3 categories, each with several primary and secondary metrics. First, how well the product attracts new users is measured with metrics like Conversion Rate to Paid and Trial Start Rate. How long users stay in the product is measured with Lifetime Value and various types of retention metrics on a cohort basis. Finally, how customers leave the product can be monitored with metrics like Churn Rate and “Happy” Cancellation Rate.

COPYWRITING CASE STUDY: IT’S WHAT YOU DON’T KNOW THAT HURTS YOU

This article dissects the copywriting of an envelope from the mid-1990s that promoted a book about money. The first job of copywriting is to be noticed - this envelope immediately grabs your attention with the word “Money” as the headline. It continues with a subheading that conjures fear, curiosity, and expectation – appropriate for targeting an audience struggling with their finances. The copy strikes a balance between curiosity and benefits and leaves readers with a clear call to action.

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