Daily Edition · Page 14

THE DAILY INDEX

Technology, AI, software, security, crypto and business

Continued

TLDR Founders — continued

OUR CORE VENDOR WAS DOWN FOR 24 HOURS. OUR AI AGENT REPLACED THEM BEFORE THEY CAME BACK UP

AI has made outages even more risky for businesses as replacements are now easier to source. Humans may wait for a vendor to fix their services, but agents making less emotional and more calculating decisions may choose to switch vendors or build in-house solutions much sooner. Vendors that communicate poorly during incidents will lose the most customers. Their customers' agents will build or suggest replacements, and there will be nothing to save by the time renewal comes up.

THE SOFTWARE FACTORY AS IDENTITY DEFENSE (AND REINVENTION)

Software factories are becoming more and more appealing to engineers trying to preserve their role as AI makes coding cheaper. The cloud put operations teams in a similar position in 2012 when Netflix described needing few of them and an Etsy employee called “NoOps” “the dumbest marketing term ever coined in my field.” Someone still had to build the platforms that let developers serve themselves. Engineers building agent factories are making a similar move, taking control of the quality standards and deployment systems that determine which code reaches customers.

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