Daily Edition · Page 6

THE DAILY INDEX

Technology, AI, software, security, crypto and business

GENERAL

TLDR IT

MICROSOFT PAUSES KB5002907 UPDATE AFTER OFFICE LICENSE DEACTIVATIONS

Microsoft has paused optional update KB5002907 after reports that it left some Office 2016 and 2019 installations unlicensed or, rarely, removed. Its recovery guidance is to reactivate or reinstall the affected product. Importantly, the update makes no changes where Microsoft 365 Apps updates are managed through Group Policy or Cloud Update. Support teams should check update history before treating unexpected licensing tickets as subscription or account problems.

7 REASONS IT MANAGERS FAIL TO EXCEED YOUR EXPECTATIONS

Promoting a strong technologist does not automatically prepare them to manage people, business relationships, or competing operational priorities. This piece examines unclear expectations, insufficient leadership development, and the tendency to reward technical output without developing management skills. It is a useful operating-model check for CIOs overseeing support, infrastructure, SaaS, and business systems: define what managers own, coach them on business outcomes, and provide advancement paths for specialists who should remain individual contributors.

THE SAASPOCALYPSE THAT WASN'T, WITH ATLASSIAN CEO MIKE CANNON-BROOKES

In this Decoder interview, Mike Cannon-Brookes explains why Atlassian combined internal IT and AI enablement under its people leadership: employee adoption and changes to business systems are tightly connected. He also argues that AI will change SaaS workflows without eliminating the need for structured systems and human judgment. For CIOs, the interesting question is who owns the combined work of employee enablement, system integration, and AI cost management, rather than treating each as a separate rollout.

ANTHROPIC TURNS CLAUDE INTO AN AI MARKETPLACE WITH 2,000+ PLUGINS AND CONNECTORS

Anthropic's marketplace brings together more than 2,000 plugins and connectors, partner-built agents, and services, with eligible partner software purchasable using a portion of committed Anthropic spending. For an internal AI platform team, the significant change is the growing catalog of connections between assistants and business systems, along with another procurement channel to manage. Marketplace availability should not replace reviewing permissions, data access, integration ownership, and how access will be removed when someone leaves.

WORKDAY LAUNCHES TOTAL BENEFITS, BRINGING HEALTH, WEALTH, AND WELLBEING SUPPORT TOGETHER IN ONE PLACE

Workday has announced Total Benefits, combining benefits-provider integrations, administration services, and employee guidance in one offering. Workday Wellness is now available to US customers, while benefits guidance through its Self-Service Agent is expected to become generally available in October. Evaluation should cover provider compatibility, sensitive employee-data sharing, and whether the new workflows can replace existing portals and manual administration rather than simply adding another layer.

HOW TO DISABLE BITLOCKER IN WINDOWS 11 (AND WHEN YOU SHOULDN'T)

Disabling BitLocker starts decrypting the drive, while suspending protection leaves the data encrypted but temporarily makes the encryption key accessible. This walkthrough explains the distinction and why short-term firmware maintenance or troubleshooting often calls for suspension rather than removing encryption entirely. The operational takeaway is to make resuming and verifying protection part of the endpoint maintenance runbook, not optional cleanup after the support ticket closes.

MICROSOFT ADDS PAY-AS-YOU-GO PRICING FOR EXTRA ONEDRIVE STORAGE

Microsoft 365 customers can now use consumption-based billing when users exceed their licensed OneDrive storage instead of purchasing additional capacity upfront. Admins choose which users are eligible and can set budgets and alerts. Additional storage costs $0.20/GB/month. Enterprise SaaS is shifting toward usage-based pricing, giving IT more flexibility but also making cost monitoring part of day-to-day platform management.

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