TLDR IT · NEWS & TRENDS
MICROSOFT PAUSES KB5002907 UPDATE AFTER OFFICE LICENSE DEACTIVATIONS
Summary from the TLDR IT newsletter
Microsoft has paused optional update KB5002907 after reports that it left some Office 2016 and 2019 installations unlicensed or, rarely, removed. Its recovery guidance is to reactivate or reinstall the affected product. Importantly, the update makes no changes where Microsoft 365 Apps updates are managed through Group Policy or Cloud Update. Support teams should check update history before treating unexpected licensing tickets as subscription or account problems.