DON'T FORGET TO DESIGN

Summary from the TLDR Design newsletter

Design isn't something that happens after fully understanding a problem. Making sketches and prototypes is itself a way to discover what the problem really is. Rough ideas expose gaps, tensions, and requirements that research, data, and discussion alone may never reveal. An excessive focus on outcomes can discourage designers from making anything, even though reaching a good outcome often requires producing and evaluating lots of imperfect work along the way.