TLDR Marketing · STRATEGIES & TACTICS

WIN REPORT: WHY ADDING AN EXTRA STEP TO A FUNNEL INCREASED ORDER VALUE BY 28%

conversion-rate-experts.com2 min read

Summary from the TLDR Marketing newsletter

Moving an upsell to its own step can increase order value without hurting conversion when it removes competing decisions from the main purchase page. A South American gift company moved add-ons from the bottom of its product pages to an interstitial page after customers selected a gift. The change increased revenue-per-order by 28% and had no impact on overall conversion. The test shows that funnel friction depends on context, and giving secondary offers their own moment can make them more visible without making the purchase harder.