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THE DAILY INDEX

Technology, AI, software, security, crypto and business

HEADLINES & TRENDS

TLDR Founders

THE REAL APP STORE OPPORTUNITY

A skill is a markdown file Claude reads when a task calls for it. Anyone in a company can write one in an afternoon. Inside companies, people are writing them faster than they can think of new ones, complaining "I could build ten times more of these, I just can't think where to start." A public marketplace doesn't exist yet but it's coming, with security review and governance built in. Twelve months from now, "we have a skill for that" will be a buying question the way "we integrate with X" was a decade ago.

AEO AND GEO FOR AI OVERVIEWS, CHATGPT, CLAUDE, GEMINI, AND PERPLEXITY

Search is now a lot different from just two years ago. Two new terms have shown up to describe the work of being visible inside those answers: Answer Engine Optimization (AEO), the work of being the source an answer engine uses, and Generative Engine Optimization (GEO), the work of appearing inside answers a model produces. Each pulls from a different web index, but most of these indexes are the result of the same crawl, rendering, and quality work. This post walks through how to optimize for this new type of search. It provides sources for every recommendation.

INTERCOM, NOW CALLED FIN, LAUNCHES AN AI AGENT WHOSE ONLY JOB IS MANAGING ANOTHER AI AGENT

Fin Operator is an AI-powered system designed for teams to configure, monitor, and improve Fin, a customer-facing AI agent. Fin now resolves more than two million customer issues each week across its 8,000 global customers. The operational complexity behind its systems has exploded, leaving support operations teams overwhelmed. Operator collapses the entire operational loop into a conversational interface.

GOOGLE ADS EXPANDED EXPERIMENT SUPPORT IN V24.1: WHAT CHANGED FOR AI MAX, VIDEO, DEMAND GEN, AND PERFORMANCE MAX

Experimenting is becoming a standard operating layer across Google Ads campaign management. Advertisers can now run and compare experiments across AI Max campaigns, Video campaigns, Demand Gen campaigns, and Performance Max campaigns. The platform's recent update changes how developers should structure decision-making. This article explains what the extended experiment support means, what changed in the API, how the changes fit into Google Ads' current experiment architecture, and more.

ON HUMANITY AND HUMAN BEINGS

Dario buried "work and meaning" at the very back of Machines of Loving Grace and admitted the section was short because he didn't have answers. Demis says we'll need new philosophers. Every AI roadmap right now describes capex and scaling laws in tight numbers and the human side in fuzzy gestures about meaning and adaptation. If you can't describe what one specific person does on a normal Tuesday in the world you're building, you don't have a future, you have an aesthetic.

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