TLDR Founders · MISCELLANEOUS

STRATEGIC CHOICES: WHEN BOTH OPTIONS ARE GOOD

longform.asmartbear.com12 min read

Summary from the TLDR Founders newsletter

"Customer-first" isn't a strategy - nobody picks "customer-last." Real strategy means choosing between two good options where smart companies exist on both sides. "All-in-one" means you personally own every feature request forever. "Infinitely extensible" means your UX becomes a patchwork quilt. If the opposite of your strategy sounds stupid, you haven't decided anything.