HAVE WE FORGOTTEN HOW TO DESIGN?

Summary from the TLDR Design newsletter

Waymo, despite its self-driving technology, pays DoorDash drivers to close car doors manually left open by passengers instead of implementing automated door systems that already exist. This reflects a broader problem in tech: companies choose inefficient solutions and overlook obvious design alternatives when rushing products to market and prioritizing cost-cutting over user experience. The design industry has shifted from solving problems efficiently to simply following corporate directives that prioritize profits over reducing customer friction.