WHAT'S IT LIKE TO MANAGE SOCIAL MEDIA AT BEST WESTERN

Summary from the TLDR Marketing newsletter

Best Western runs its social strategy almost entirely through creators, with 90% of content coming from influencer collaborations. A two-person team manages over 100 creators a year who feature nearly 300 hotels through story-driven posts that spotlight local owners and authentic hospitality. They focus on long-term relationships, giving creators creative freedom to tell real travel stories. All outreach and content management are handled in-house to keep the tone consistent across platforms.