TLDR Design · NEWS & TRENDS
AIRLINES REDESIGNED THE WAY YOU CHOOSE YOUR SEAT—AND RAKED IN $12.4 BILLION IN THE PROCESS
Summary from the TLDR Design newsletter
Airlines generated $12.4 billion from seat fees between 2018 and 2023 by exploiting dynamic pricing and using deceptive practices. Rising ancillary fees complicate ticket purchases with add-ons for seats, luggage, and extras. A Senate report criticizes these practices and recommends more substantial fee disclosures and investigations into their fairness under transportation tax laws.