TLDR Marketing · STRATEGIES & TACTICS

EFFECTIVE BILLING REMINDER TACTICS

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Summary from the TLDR Marketing newsletter

Most billing reminders prompt cancellations by simply stating, "You're about to be charged again" with a "Manage My Subscription" button. To reduce churn, make these reminders more engaging. Tactics for doing this include offering free gifts, highlighting future benefits, providing one-time add-ons, and allowing delays for users needing more time.