🤯 Despite everyone's best intentions, marketing campaigns can run perilously off-track. With all the stakeholders, review cycles, assets, and deadlines to juggle, something always gets lost in the confusion.
Over half of Instagram ads ran on Reels last year. Reels accounted for 46% of time spent on Instagram. Advertisers are following users to short-form video, even as monetization lags behind the main feed. Amid competition with TikTok and YouTube Shorts, Reels drives user retention and a $50B annual run rate across Meta's platforms.
2026 is shaping up as a year of fracture, where the “middle” has collapsed. The average customer no longer exists. Markets are splitting into clear extremes with different needs, resources, and behaviors. AI is commoditizing speed and efficiency, making trust the only real moat. Influence is moving from public platforms to private, owned channels. The winners are decisive operators who pick a side and act while others keep hedging.
After a customer has refunded or cancelled an order, send a survey email asking for the reason. Provide the most common answers that are simple to decide between, and use links to collect the response. Once the user clicks a link, save that option under their profile. From that, create a Cancelled/Refunded Order Winback Flow with personalized emails based on the survey answer they selected.
Focus on fixing what is already broken instead of sending more campaigns. Identify where customers drop off, which products drive churn, and what delivery or support issues create friction. Lock in core flows like welcome, post-purchase, abandoned cart, replenishment, and winback before increasing broadcasts. Simplify segmentation and sharpen messaging so value is clear. Use post-purchase email to reduce regret and set expectations. Maintain a tight learning loop where every send drives a clear decision.
Instead of educational or polished brand content, Modern Animal shifted to filming veterinarians mic'd up during real appointments, capturing candid conversations and behavior that viewers normally never see in veterinary clinics. Led by a two-person creative and social team, the strategy relied on multi-angle footage and minimal editorial framing, which helped a single post break out to 25M+ views and accelerate follower growth. The visibility translated into higher site traffic during viral periods and increased comfort among potential customers who said the content reduced anxiety about what happens when pets go “in the back”.
Superside [11]interviewed creative and marketing leaders at industry-leading brands like Airbnb and Microsoft to see how they PREVENT AI SLOP, set REALISTIC EXPECTATIONS, and BUILD THOUGHTFUL AI WORKFLOWS. Hint: the problem often isn't a lack of ideas. Learn how to
YouTube distribution is shifting toward Shorts, which is cutting long-form reach for many creators. Analysis of more than 500 channels shows average long-form views fell from about 150,000 to about 60,000 per upload, and the top 100 YouTubers saw a roughly 50% view drop in one week. Homepage space for long-form videos shrank from about ten slots in 2024 to two or three in 2025, while Shorts visibility from homepage and search roughly doubled versus 2024. Older Shorts now lose promotion after about 30 days, and AI-generated channels add pressure by capturing 63 billion views and an estimated $117 million in annual revenue. These shifts concentrate long-form views among fewer channels and raise sustainability risks since Shorts earn less revenue and require higher output.
This post introduces 7 infographics that translate common 2026 marketing challenges into execution frameworks, including system-based planning, integrated inbound-outbound motion, and content mapped to how buyers actually progress. It highlights practical shifts such as broadening audience scope without chasing empty reach and prioritizing existing customers as a growth lever through offer expansion and pricing strategy. None of these approaches work without an annual review of marketing foundations, where fresh customer research directly informs positioning decisions and budget allocation.
A new generation of creators is redefining influence by embracing mystery instead of full transparency. They use anti-engagement strategies like erratic posting, faceless profiles, and selective disclosure. This makes audiences actively seek them out. Followers form devoted, idea-driven communities rather than casual fans. Influence is based on a worldview or aura, not lifestyle visibility. By resisting algorithms and controlling access, these creators make their presence compelling through what is withheld.
2026.01.23·
aliveinsocialmedia.substack.com·4 min read·TLDR Marketing
AI weakens the ecosystems it relies on. Models trained on human content extract value without attribution or revenue for creators. This accelerates the decline of open source and publishing. The result is a broken incentive loop that risks a long-term content collapse. A proposed fix is pay-per-use AI, with source citations and revenue sharing, so creators, users, and AI companies all benefit.
YouTube is adding creator-controlled likeness features alongside generative clips, stickers, auto-dubbing, and new safeguards that let creators remove unauthorized AI-generated uses of their face or voice.
My First Million replaced the standard “like and subscribe” prompts with a recurring bit called the Gentlemen's Agreement, which framed subscribing as a humorous mutual contract after a listener's first episode.
People are moving away from public feeds toward small, intentional email networks known as ‘Heartbeat Emails'. These are periodic, semi-personal updates sent to a curated group of people you genuinely want to stay connected with. They're designed to invite replies rather than broadcast status. Heartbeat Emails extend the life of coffee meetings and create space for honesty that does not fit on LinkedIn.
Consumers spent more on non-game apps than games for the first time last year. App spending reached $85B, up 21% YoY, as AI app revenue more than tripled and usage surged. Users spent far more time in these apps rather than simply downloading more of them. AI assistants led the charge, dominated by ChatGPT, Gemini, and DeepSeek. Mobile emerged as the primary access point for AI, especially in the US. AI has moved from novelty to daily utility.
After spending $15K to generate just 106 low-quality ebook leads, a team realized gated content was blocking real engagement. Only 3% of visitors filled out the form, so they ungated everything and stopped reporting on leads. They measured cost per engagement and focused on pipeline and revenue. One year later, demo requests rose 265%, pipeline grew 242%, and cost per engagement dropped 90%. By letting people opt in only when they wanted the content, the team showed ungating drives far more business impact than chasing low-quality leads.
Letting customers keep low to moderately-priced items while issuing a full refund increases repeat purchase intent and brand sentiment, making customers up to 2x more likely to buy again. Across 9 experiments, returnless returns drove 24.6% higher ratings, up to 30.1% more positive reviews, and 30% higher perceived value compared to standard return policies. The effect is stronger when it is framed as customer convenience or an environmental choice and when customers are encouraged to donate items, but it weakens if proof is required, causing 20% less positive word of mouth. The approach works best for frequently repurchased and lower-cost items, while profitability depends on category, price, and fraud controls.
Understanding brand sentiment does not require expensive tools. Collect 100 comments from influencer posts, reposts, and related social channels like Reddit, Facebook groups, or TikTok. In a spreadsheet, create columns for positive, neutral, and negative. Positive includes intent to buy, or tagging friends. Neutral covers mentions or facts. Negative includes skepticism, complaints, or comparisons. Count comments in each column and divide by the total to get a sentiment score.
Neal Mohan frames the year as an inflection point. He's drawing a clear line against low-quality “AI slop”, spam, and deepfakes. YouTube plans to increase transparency through labeling and likeness protections and continue treating creators as full-fledged studios rather than casual users. The goal is to balance openness and innovation with a viewing experience people actually want to spend time in.
UX strategy often stalls product progress because it avoids hard decisions and defaults to more research. Many UX strategists charge $120 to $180 per hour to produce frameworks and PDFs that conclude further validation is needed. In contrast, direct fixes based on obvious user pain points cut support tickets by 68% in one case and raised activation by 23% in another. The real cost is not just money but months of delay while products stay broken and teams wait for clarity that never arrives.
Netflix is preparing a mobile app redesign that treats the interface as an evolving feed rather than a static catalog, reflecting how users now discover entertainment through constant scrolling. Executives framed the update as a foundation for ongoing experimentation, with vertical video and short clips playing a larger role. The shift aligns with Netflix's expanding mix of formats, including podcasts and live events, which naturally generate ‘snackable' moments.
Despite widespread awareness of AI tools, Americans overwhelmingly rely on social platforms and traditional outlets for news, citing false AI-generated information as a key reason for skepticism.
Marketers everywhere are feeling the pressure: launch more campaigns, ship them faster, do it all with fewer resources—and prove that you're actually moving the needle on revenue.
ChatGPT's product carousels are largely shaped by Google Shopping results. Experiments show that the top recommended items frequently match high-ranking Google Shopping listings. This means ecommerce brands that want visibility inside ChatGPT need to prioritize clean and accurate Google Shopping feeds with up-to-date pricing, titles, images, and availability rather than focusing only on conversational SEO.
The dominant content trend for 2026 is the decline of search clicks as AI-generated answers replace traditional browsing behavior. To stay visible, brands are restructuring articles with direct answers and long question-based subheads so AI systems can extract and cite them. Multimedia content is gaining leverage because YouTube videos and interactive formats appear directly in AI summaries and closed platforms. At the same time, email lists and social audiences are becoming more valuable as owned distribution channels as search traffic becomes more unpredictable.
A smarter WordPress 404 page can recover lost traffic by parsing the failed URL and extracting meaningful keywords to automatically surface relevant posts instead of forcing users to search again. The approach replaces a dead-end error with contextual content discovery, using internal search logic and sensible fallbacks to reduce bounce rates while preserving SEO value.
Screaming Frog's Google Search Console integration can audit indexation at scale through the URL Inspection API. Connect the Google account linked to GSC, select the property, enable URL Inspection, and run a crawl in Spider mode to pull Coverage, Indexability, and last crawl data directly into the report. It allows review of up to 2K URLs per day and is faster than checking pages one by one in GSC.
POM Wonderful turned a hard-to-use fruit into a premium functional beverage by creating the pomegranate juice category and owning the supply chain. Only 12% of Americans knew about pomegranates early on, so it focused on education through its website, design, and self-funded science while positioning the product as a luxury health drink. It invested over $25 million in research and used provocative campaigns like Cheat Death and fantasy-driven ads to make abstract health claims memorable. Distinctive bottle design, vertical integration in California farming, and broad distribution helped it scale into a billion-dollar brand. The category is now crowded, and its challenge is to reclaim leadership rather than blend in.
LongStories.ai lets creators build “Universes”, reusable video templates with set characters, voices, style, and settings. Once built, creators can generate unlimited long-form AI videos from simple prompts. This eliminates repeated setup and keeps videos consistent. The platform allows creators to scale production for YouTube and other platforms.
Riverside lets users record, edit, livestream, host, and publish studio-quality audio and video. It includes multi-track 4K recording, AI editing, and automated promotional assets. Users can create podcasts, webinars, social clips, stream live in HD, and publish to YouTube, Spotify, and Apple.
For 6 months, a company received angry refund requests from people who were not customers because Google's AI Overview repeatedly showed the wrong support email for a similarly named business. The issue was not a system bug but an AI hallucination that misdirected searchers, sending hundreds of frustrated users to the wrong company. The practical solution is to actively monitor Google AI Overviews for brand-related searches, downvote incorrect summaries, and test results across regions using a VPN. AI Overviews vary by country and may be correct in some territories.
The spreadsheet says the launch is Thursday. The message thread says it slipped. And the brief in your inbox is from three versions ago. Sound familiar?
Analysis of 40,000 major sites shows organic search traffic declined only slightly by 2.5% YoY, with top sites and certain categories even growing. Claims that AI or LLMs are replacing search or drastically reducing clicks are based on flawed surveys, small samples, or anecdotal evidence. Large-scale panel data confirms that Google and other search engines still drive the vast majority of traffic, and AI Overviews affect clicks less often than assumed.
Brands now focus on human connection. Personal branding has moved from performative visibility to unique voices and audience collaboration on owned platforms. Visual identities are becoming adaptive and sensory. They are embracing tactile textures, playful typography, and experiences that engage both feeling and sight.
LinkedIn actively demotes posts and comments that contain links, making it harder to drive traffic externally. Use implied links by creating engaging content that sparks curiosity so interested users seek out your site on their own. Another approach is placing links in comments without explicitly calling them out and pairing them with compelling, engagement-worthy text to push the comment to the top. A third tactic is having others post or amplify the comment to increase visibility.
Google Ads campaigns can fail even when optimized because poor unit economics make profitable scaling impossible. Strong PPC tactics cannot overcome weak margins or low LTV. Unit economics set limits on CPCs, CPA targets, auction competitiveness, and growth. One ecommerce brand saw ROAS fall from 1,000% to 700% as CPCs rose, and the fix required raising AOV and improving LTV rather than changing campaigns. In another case, a supplements brand scaled spend to £26K per month and acquired 430 subscriptions at a £123 CPA because each customer had a £309 LTV, which made aggressive bidding profitable.
Plaid achieved their best-performing direct buy to date, adding $382k in pipeline, earning 70 leads, and achieving 20.1x ROI. This case study breaks down their strategy, results, and example ads. Read the