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In light of Klaviyo’s S-1 filing, this article dives into the e-commerce space and the infrastructure that runs it. Much of the plumbing behind e-commerce is invisible to the consumer. Amazon’s FBA, Klaviyo’s marketing, Shopify storefronts, and wholesale marketplaces like Faire all enable the gears of e-commerce to turn without the consumer knowing about it.
A comprehensive read covering how to map your funnel, set up tooling, and start tracking the right data from marketing activities at your B2B startup.
Board meetings can often be a huge waste of time. A board member should be your confidant. They should tell hard truths and play the long game. Here’s a helpful breakdown of the signals that indicate whether you’ve got a good board or not.
Generative AI’s first act of developing foundational models and novelty apps is coming to an end. In its place comes Act Two: where generative AI solves human problems end-to-end.
Startups fail all the time, but not all of them fail gracefully. The core things to think about if you need to close shop include your team, your accounts payable, and your customers. Make sure you preserve the relationship with your team, don’t screw small businesses you owe money to, and don’t kick customers who may rely on your product or service to the curb.
The most important rule of business is to never lie about your metrics. False metrics quickly spiral out of control, and you’ll begin to layer on fraud after fraud to keep the lie alive. Before you know it, the only thing that exists is the lie you’ve told and not the company behind it.
Customer feedback can sometimes bamboozle you. How on earth did they encounter that problem? Oftentimes it’s a case of getting to the root cause, which might have nothing to do with how the problem was first presented to you by your user.
that breaks down the global payment and fintech network, highlighting some of the key players across the globe.
Before you go automating things, make sure all unnecessary elements are removed first.
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Obtaining security standards for your software used to take 400 hours of manual work and basically blocked everything else for a month or two. Today, you have tools like Vanta
Instacart plans to sell 8% of its stock, which could bring in around $660 million, in order to fuel demand for online grocery shopping post-pandemic.
Santander committed €67m to a new €100m fund in an effort to help boost Spain’s entrepreneurship ecosystem. It’s always cool seeing large global banks invest in their roots.
In this article, Ashu Garg, General Partner at Foundational Capital, compares Bangalore’s emerging SaaS scene to Silicon Valley, predicting that by 2030, the enterprise software industry will revolve around two poles—Silicon Valley and Bangalore.
A fascinating read that breaks down the pros and cons of usage-based versus subscription pricing. More founders are leaning into usage-based pricing as a way to better align their revenue with the value a user extracts from their product.
Inflation up, salaries up, marketing costs up, CAC on the rise. In response to higher expected OTE from sales reps, some startups are moving their SMB sales teams outside of the US.
The market is tough right now and it's impacting how founders grow their SaaS startups. We’re seeing product-led growth tactics surge, headcount-based growth being less rewarded, pricing changes being used as a strategic lever, and increased focus on reducing cloud costs.
This article unpacks the challenges with regulation, including how it can stifle innovation, slow progress, and ultimately drive these innovators to build their technology in alternative countries where restrictions may not be as…strict.
Regulation tends to slow things down and make innovation more expensive. To overcome regulatory barriers, startups need to be both well-resourced and well organized. Regulations are a set of rules and you need to know them in order to play the game. Now is the time for innovation hubs like Silicon Valley to get closer to and work with Washington DC.
An informative read of lessons from people achieving great things quickly, for example, the Empire State Building, the Pentagon, Skunk Works, and SpaceX.
Who knows what’s around the corner. Enjoy the good times, plan for the worst, but just make sure you’re living.
A nice reminder that serendipity works in mysterious ways, and venture capital is a long game.
Instead of focusing solely on the outcome, remember to enjoy the journey as well.
Most Americans think artificial intelligence will negatively affect the U.S. job market, with 75% saying it will decrease the total number of jobs over the next 10 years.
Between RTO, AI, and all the layoffs in tech, it feels like power in the workplace has shifted away from the employees and back to employers.
This is a big shift for SoftBank, who in recent years has been moving towards doing smaller and more selective deals.
Whether you’re a founder doing sales or a sales rep, it seems we’ve collectively gotten a little bit slower at promptly responding to customers, follow-ups, and inbound interest. The best way to keep someone engaged is to not keep them waiting.
Growing 40% YoY between 2022 and 2023 and cash flow positive, Samsara is back to growth. There are several stats in this article, but perhaps the standout is how Samsara compensated its sales team on net new revenue, rather than new logos, allowing them to upsell into their existing user base or seek out new business.
Jumping directly into a new job or a startup idea straight after another is a bit like dating immediately after a breakup. You don’t want to fall into the “rebound” idea or job. Taking time off requires planning your finances and setting self-expectations.
The rosy macroeconomic conditions of the 2010s have certainly come to an end. The relationship between fixed interchange fees, which often form the staple of fintech revenue, and unfixed increasing interest rates is putting pressure on newly minted technology companies.
The startup ecosystem has experienced a tumultuous period, with the transition from a hyper-growth market to one that rewards a different style of operation. While overall valuations in the seed stage have remained relatively unchanged, the top decile of startups has been less impacted than the second decile, largely due to the involvement of better-known firms who are happy to pay more for a spot on the cap table.
Most people think that angel investing is for the ultra-wealthy. As it turns out, the vast majority of angels are investing $1k-$5k into startups. This in-depth post provides tactical tips for how to get started.
We often avoid having tough conversations or calling out the things in meetings we really should be. Here’s a reminder that it’s okay to feel uncomfortable or fearful doing it. Learn how to do it anyway.
Partnering with SF-based Gusto, JPM is looking to offer digital payroll processing in order to appeal to small business customers. It’s nice to see an incumbent taking meaningful actions towards innovation.
AI is looking to take on several dying markets and news is just another avenue. This article looks at how AI might be a path forward for news. We’re already seeing this happen with smaller local TV affiliates with some success.
Despite global fintech funding being down 84% YoY, French fintech Swan bags $40m to scale their embedded banking services across Europe. Hope for fintech and Europe?
FTX has been given approval to liquidate its assets in order to begin paying back its users in USD. However, it still has a lot of assets. How will this liquidation impact the crypto market as supply floods the market?
Xbox has launched the Xbox Mastercard in collaboration with Barclays. The Xbox Mastercard is a rewards card that players can use to earn points through everyday purchases to redeem on games. Wasn’t it Angela Stange who said in 2019 that every company will be a fintech company?
If you have a Chief People Officer who is overly focused on the transactional parts of their operations, like payroll and benefits, doesn’t speak up in executive team meetings, and has morale or turnover issues in their own team, you’ve got big problems.
Leadership is challenging, but getting advice from experienced peers and investors makes the job much easier. The key to getting the most out of advice is considering the situational context around the advice and maintaining enough humility to properly receive the advice.
As founders, we can often get lost in the to-do’s. The details of these tasks consume us. Here’s a nice reminder to reflect on the real goals of life, which often don’t involve money. It’s about the people you retain and live with along the way.
This is a fascinating read that argues how investors behave around new technologies. Without benchmarks and historical insight, investors will revert back to founder-market-fit, using signals like pedigree and education. A canonical example of this is the amount of researchers and PhD wielders that have been recipients of the latest AI funding boom.
A healthy reminder that as a founder you’re going to be banging your head against the wall almost daily. How you handle the bumps and continue on course matters.
Qui-Gon Jinn nailed it, your focus determines your reality.
All exceptional startups have some things in common: an exceptional CEO, executive team, investors, talent, and product.
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Trust is a critical part of any deal. Customers, big and small, need to know how you’ll protect their data before they can do business with you. If you’re not prepared, this can lead to lengthy questionnaires, long security reviews, and awkward sales conversations. Use this five-step checklist for busy executives
Payments company Square had an outage on Thursday last week. This happens of course, but the impact on businesses that use Square to take payments can be huge. The event added fuel to the ongoing culture war around migrating to a cashless society.
As a founder, you have to be confident in what you’re doing. That’s how you sell people on the vision to invest in you, work with you, buy from you. However, you need to understand the boundary between confidence and arrogance.
Slowing the pace of innovation allows competitor countries to catch up. Letting innovation run unfettered can unlock a Pandora's Box of problems. This article spins an interesting story that showcases why regulating artificial intelligence is so difficult.
As you scale, the number of integrations you have with providers is going to increase. Your CRM, Finance stack, ERP, and collaboration tools all need to talk to each other. Interoperability between applications is a continuous strategic decision for founders. You need to have an owner of this strategy in your startup.