G2'S 2026 AI AGENTS REPORT: ONLY 9% OF BUYERS THINK SEAT PRICING IS FAIR, 57% WANT USAGE-BASED, AND 74% WILL SHOP YOU AT RENEWAL

Summary from the TLDR Founders newsletter

G2's 2026 AI Agents Report reveals 91% of B2B buyers find per-seat pricing unfair, with 57% preferring usage-based models. Buyers expect stronger agent capabilities, with 74% open to switching vendors at renewal and 72% valuing a robust ecosystem. 46% find agent running costs higher than anticipated, demanding real-time dashboards and spend caps for better cost control.