TLDR Product · MISCELLANEOUS

USERS DON'T HATE CHANGE. THEY HATE YOU

cwodtke.medium.com6 min read

Summary from the TLDR Product newsletter

Users do not inherently hate change - they resent updates that destroy their familiarity and control without clear benefit. Citing psychological research on loss aversion, the article explains that users weigh losses in comfort far more than potential gains, criticizing tech companies for forcing redesigns without explaining their value.