TLDR Design · OPINIONS & TUTORIALS

IS PRODUCT DISCOVERY A PHASE OR A WEEKLY HABIT?

uxcrush.com18 min read

Summary from the TLDR Design newsletter

Product discovery works as weekly customer touchpoints by the team building the product, not as a kickoff phase that hands a backlog to engineering. Discovery and delivery are two kinds of work on one team, and a high kill rate is the test that discovery is real. Recruiting is the bottleneck: a Monday-to-Friday cadence survives only when a conversation is already on the calendar, even a customer-support ride-along.