TLDR Design · OPINIONS & TUTORIALS

CLOSING THE LOOP: WHAT TO DO AFTER A DESIGN CRITIQUE ENDS

nngroup.com6 min read

Summary from the TLDR Design newsletter

Design critiques often fail because teams skip the crucial follow-up step after the feedback session ends. Effective follow-up involves two types of communication: an immediate recap of what will happen next, and a deeper follow-up that shows how specific feedback led to specific design changes. Without proper follow-up, stakeholders stop engaging meaningfully because they don't see their input making a difference.