TLDR Design · OPINIONS & TUTORIALS

HOW AI EFFICIENCY IS SUBTLY DISRUPTING THE INTERACTIONS THAT BUILD STRONG TEAMS

smashingmagazine.com10 min read

Summary from the TLDR Design newsletter

AI tools are eliminating the informal "bugging" of colleagues that, according to research from MIT, Google, and Harvard, builds trust, psychological safety, and innovation critical to high-performing teams. The efficiency gains come at a hidden cost: disconnected employees are less innovative, more prone to burnout, and more likely to leave. Leaders can counter this by directing AI toward repetitive toil, designing interactions that preserve serendipitous human collision, and fostering team cohesion through shared, even playful, AI experiences.