TLDR Design · MISCELLANEOUS

BEYOND CHAT: 8 CORE USER INTENTS DRIVING AI INTERACTION

links.tldrnewsletter.com15 min read

Summary from the TLDR Design newsletter

Most AI products still default to chat, but this breaks down for real work. Instead, teams should design around clear user intents and match each to the right UI, not bolt chat onto everything. The article defines eight core intents (Learn, Create, Delegate, Oversee, Monitor, Find, Play, and Connect) plus “meta-intent” behavior sliders, arguing that great AI products are purpose-built for these workflows, with transparent, safe, and reversible design.