THE ONLY WINNING MOVE IS NOT TO PLAY

Summary from the TLDR Design newsletter

User research relies on human expertise, judgment, and context-gathering skills that AI cannot replicate. While AI can assist with tasks like pattern recognition or transcription, outsourcing entire research plans, interviews, or synthesis risks producing average results, devaluing the profession, and misleading organizations into thinking they are truly user-focused. Maintaining professional standards and preserving the uniquely human aspects of research is essential, resisting the temptation to trade expertise for efficiency or hype-driven AI adoption.