HOW DO GREAT DESIGN LEADERS APPROACH PROBLEMS? WITH STRATEGIC CURIOSITY

Summary from the TLDR Design newsletter

Great design leaders systematically deploy curiosity as a strategic tool by setting up brief, targeted conversations with stakeholders across the organization to gather specific insights that help reframe and position their work effectively. Personalized questions tailored to different roles reveal crucial context, like how departments' bonuses tie to specific outcomes. This structured method of strategic curiosity, rather than unorganized relationship-building or complaining, enables designers to understand business constraints, justify resource needs, and ultimately advance both their projects and careers.