TLDR Design · OPINIONS & TUTORIALS

RESEARCH IS A LEADERSHIP SKILL; DON'T CEDE IT TO AI

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Summary from the TLDR Design newsletter

Research serves as a critical leadership tool for creating stakeholder alignment and shared understanding, not just data collection. AI tools undermine this process by eliminating human participation in knowledge creation, preventing the development of ownership and commitment that drives organizational action. Effective UX research requires building stakeholder mental models through collaborative engagement, a process that AI cannot replicate, despite promises of increased efficiency.