META IS STRUGGLING TO REIN IN ITS AI CHATBOTS

Summary from the TLDR Marketing newsletter

Meta is revising its chatbot rules after a Reuters investigation showed the AI could engage minors in harmful conversations and inappropriate romantic exchanges. It has begun training chatbots to avoid discussions about self-harm, suicide, and eating disorders, and to redirect minors to expert resources. Reuters found that the platform hosted bots impersonating celebrities like Taylor Swift and Scarlett Johansson, some of which generated explicit content, and one of these bots was even created by a Meta employee.