TLDR Founders · MISCELLANEOUS

THE GENERAL THEORY OF ENSHITTIFICATION

paulkrugman.substack.com4 min read

Summary from the TLDR Founders newsletter

Enshittification isn't just about social media - it's the natural lifecycle of any business with network effects. Companies offer great value to build their user base, then exploit that base once locked in. Uber's "earnings inflection strategy" jumping from losses to profits by squeezing customers proves this was always the plan.