SAAS 2.0

Summary from the TLDR Founders newsletter

Every SaaS app is just an expert's playbook turned into software. Salesforce encodes how the best salespeople work into lists and rules, but it's a rough translation - like getting advice through a game of telephone. Now AI can skip the middleman. Instead of buying software that nudges you toward best practices, you get the actual expert managing your data directly. A new dating app already does this - it turns a matchmaker into an AI that manages compatibility data. Soon we won't need apps at all, just specialists who happen to be software.