IF YOUR TEAM THINKS THEY KNOW EXACTLY WHAT TO DESIGN, SAY IT BACK TO THEM

Summary from the TLDR Design newsletter

Designers can avoid building the wrong products by using "looping for understanding", summarizing stakeholder requirements back to them in their own words to confirm comprehension. This technique addresses the emotional frustration that occurs when stakeholders feel unheard, while also creating opportunities to identify and resolve misunderstandings before design work begins. The approach can be enhanced by framing requirements around user problems rather than features, helping teams stay focused on solving actual user needs.