GETTING BUY-IN FOR CUSTOMER STORIES

Summary from the TLDR Marketing newsletter

To get buy-in for customer stories, address objections like fear, inconvenience, and lack of clear benefits. Assure customers they have control over the final content and emphasize that the process is quick and simple. Keep the ask short, personal, and safe, avoiding overwhelming details. Use this 6-sentence framework: why them, why now, what's the story, what's involved, the benefits, and the next steps.