YOU JUST HAVE TO CARE

Summary from the TLDR Founders newsletter

Enzo Avigo, co-founder and CEO of June, shares practical examples of how the company cultivates its relationships with customers, such as using software to understand customer needs, having engineers handle customer support, creating dedicated Slack channels for each customer, and being personally accessible to customers via WhatsApp, emphasizing the importance of genuinely caring for customers and building strong relationships based on trust and empathy.