TLDR Marketing · STRATEGIES & TACTICS

FORGET A LTV:CAC RATIO TO PREDICT GROWTH. LOOK AT THIS INSTEAD!

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Summary from the TLDR Marketing newsletter

Looking at Customer Acquisition Cost (CAC) payback period and Net Dollar Retention (NDR) together provides you with a strong predictor of efficient growth. Companies with a high NDR (>100%) and low CAC payback period (<18 months) have a median growth rate of 65% YoY. Meanwhile, those with a low NDR and high CAC payback period typically grow by 20% YoY. This data is based on a SaaS benchmark survey of 700+ companies from last year.