TLDR Marketing

TLDR MARKETING 2024-03-20

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02STRATEGIES & TACTICS

FORGET A LTV:CAC RATIO TO PREDICT GROWTH. LOOK AT THIS INSTEAD!

Looking at Customer Acquisition Cost (CAC) payback period and Net Dollar Retention (NDR) together provides you with a strong predictor of efficient growth. Companies with a high NDR (>100%) and low CAC payback period (<18 months) have a median growth rate of 65% YoY. Meanwhile, those with a low NDR and high CAC payback period typically grow by 20% YoY. This data is based on a SaaS benchmark survey of 700+ companies from last year.

linkedin.com1 min read

11 TIPS ON FINDING CUSTOMERS ON REDDIT

You can have 0 followers and still generate thousands of visitors by posting on Reddit. However, it’s important to note that Redditors hate spam, lazy marketers, and emojis, and that every subreddit is different. Tips for leveraging Reddit include hosting engaging AMA sessions, posting when communities are most active, targeting active niche subreddits, and engaging in comments on popular posts. A list of 224 growing subreddits is available in this post (requires an email for access).

indiehackers.com4 min read

03RESOURCES & TOOLS

LINKTREE IS NOW ALLOWING USERS TO HIGHLIGHT LINKS BETTER WITH FEATURED LAYOUT FUNCTION

Linktree launched a new featured layout to highlight links better. It fetches the latest posts from Instagram and supports larger profile pictures to enhance link visibility. When you select “Featured layout” for a link, it automatically expands with a content preview for links from YouTube, TikTok, Spotify, and Instagram. “Text Links” are also available for displaying information like detailed bio, opening hours, or whatever you typically write on your blog.

techcrunch.com1 min read

CHECKLIST: MEASURING THE HEALTH OF EMAIL PROGRAMS

Email health is a program’s ability to reliably send high-quality campaigns that avoid the spam folder and deliver on business goals. Common signs that you might have an email health issue include high spam complaints, a sudden drop in clicks, or increased unsubscribe rates. This piece includes a checklist of 12 indicators to ensure your email program health is in tip-top shape.

litmus.com14 min read

04MISCELLANEOUS

LOOM’S BILLION-DOLLAR GROWTH LOOP

Loom was acquired for $975M by Atlassian and had been growing >500% YoY. It achieved this by designing an effective growth loop — a mechanism where inputs generate some output, and outputs can be reinvested as inputs. As new users join, they create videos and share them with others, which prompts new signups and restarts the loop. This enables UGC, leverages social sharing to build trust, and turns existing users into acquisition channels. This post briefly covers growth loops from companies like Netflix, Dropbox, and Airtable.

linkedin.com3 min read

THE POST-PANDEMIC CUSTOMER: MORE DEMANDING, HARDER ON EMPLOYEES

Organizations are adapting to new customer expectations post-pandemic. 56% of US employees report higher customer expectations for service quality. The elevated demands are increasing burnout and leading to a cycle of dissatisfaction and staffing challenges. To navigate these complexities, organizations must prioritize a customer-centric workplace culture and empower employees.

gallup.com4 min read

STARTUPS SHOULD OUTSOURCE THESE GROWTH TASKS

Virtual growth assistants come in handy when resources are lean at a new startup or when budget cuts are hurting mature growth teams. Outsourced workers can take over tasks like partnership outreach, marketing research, scheduling social posts, and more. This article includes tips for hiring virtual assistants as well as a short interview with a Philippines-based marketer.

jon4growth.substack.com6 min read