THE MESSY REALITY BEHIND A SILICON VALLEY UNICORN

Summary from the TLDR Web Dev newsletter

A VC-funded startup aiming to disrupt the local services industry experienced rapid growth fueled by pressure from investors. To keep up with demand, the company hired Filipino contractors to perform routine tasks that software could technically handle. This allowed engineers in San Francisco to focus on strategic initiatives and experimentation, leading to significant user growth. The story highlights how automation is not necessarily a reality for a lot of engineering companies today.