TLDR Web Dev · OPINIONS & ADVICE

HOW TO MANAGE ON-CALL DUTIES

open.substack.com10 min read

Summary from the TLDR Web Dev newsletter

An in-depth guide to what on-calls are, their benefits and downsides, and how they work in practice. It also has some interesting perspectives on whether on-calls should be mandatory and compensated. The guide offers many useful tips on how to maintain on-call runbooks, escalation processes, and creating effective on-call practices such as establishing feedback mechanisms for on-call members to share experiences and suggest feedback. It advocates for EM to join the on-call and explains why.