TLDR Marketing · NEWS & TRENDS
INSTAGRAM NOW LETS YOU OPT-OUT OF READ RECEIPTS FOR DMS
Summary from the TLDR Marketing newsletter
You can now switch off read receipts via your IG Direct inbox. The setting is available within each individual chat. You can also turn off read receipts for all users in “Messages and Story Replies” settings. This can be handy for brands in managing customer expectations (in limiting customer angst).