GOOGLE ADS SUPPORT IS AT AN ‘ALL-TIME LOW’ – WE ASKED GOOGLE WHY

Summary from the TLDR Marketing newsletter

Google Ads' customer service is facing severe criticism, with advertisers reporting issues like incorrect account suspensions, unhelpful sales calls, and a lack of support. There is speculation that the company is planning to phase out support amid concerns about job cuts. In response to the criticism, Google said it is working to improve customer support by leveraging AI.