TLDR Marketing · MISCELLANEOUS

A MARKETER’S GUIDE TO NATURAL LANGUAGE PROCESSING

sproutsocial.com8 min read

Summary from the TLDR Marketing newsletter

NLP is a technique that enables AI to understand and interpret human languages. It powers AI tools through topic clustering and sentiment analysis, enabling marketers to extract brand insights from social listening, reviews, and surveys. This article provides examples of how brands leverage NLP to optimize their social data to improve audience engagement and customer experience.