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DREAMFORCE 2026: SLACK'S NEWEST INNOVATIONS TURN AI INTO A TRUE TEAMMATE

Slack is expanding far beyond chat with Slackbot in channels, full-screen AI workspaces, live Salesforce-powered Surfaces, and Slack Code, where developers and AI agents can build and review code collaboratively. Slack is becoming a control surface for more business systems and agents, raising new questions around app governance, permissions, licensing, and what employees should be allowed to connect.

WINDOWS 11 KB5129195 IS OUT AFTER MICROSOFT CONFIRMS MAJOR ISSUES WITH THE SEPTEMBER 2026 UPDATE, BUT IT WON'T FIX AMD GPU ERRORS

Microsoft has released an out-of-band Windows 11 update after September's Patch Tuesday caused problems with Remote Desktop, audio, virtualized apps, and other components. KB5129195 fixes several of the issues, but reported Explorer crashes, File History failures, some USB audio problems, and AMD GPU instability remain worth watching before accelerating enterprise deployment.

AI WAS SUPPOSED TO MAKE SOFTWARE CHEAPER. SO WHY IS IT MORE EXPENSIVE NOW?

Despite dramatic improvements in developer productivity and falling unit costs for AI intelligence, software is becoming more expensive due to rising software scope and Jevons paradox driving up consumption. Software has historically been priced on the value delivered to the buyer rather than production labor costs. Consequently, efficiency gains are absorbed by increased inference usage and higher feature expectations rather than lower bills.

WHEN YOUR CRM STARTS BUILDING ITSELF: THE CIO'S ROLE IN THE AGENTIC SAAS ERA

AI is turning business users into application and agent builders faster than traditional IT processes can keep up. Instead of trying to centrally build everything, CIOs increasingly need to own the foundations - identity, data architecture, observability, integration standards, and agent governance - while letting business teams build safely on top of them.

DREAMFORCE OPENS WITH AI, BUT QUESTIONS FOR CIOS REMAIN

Salesforce's Dreamforce announcements point toward enterprise software being accessed increasingly through agents, MCP, and conversational interfaces rather than traditional application screens. The unresolved IT question is economic: as software moves away from predictable seat-based licensing toward agent usage, MCP calls, and consumption pricing, CIOs may gain flexibility while losing some cost predictability.

MEET ADAPT, WESTPAC'S AZURE-BASED ENTERPRISE DATA PLATFORM

Westpac's Adapt is a new enterprise data platform built on Microsoft Azure that consolidates data from 285 source systems into a single governed environment. The platform required migrating over 1PB of data and 14,000 data pipelines. Additionally, Westpac utilizes a Snowflake-powered intelligence layer to run advanced AI models on data at rest without moving it.

INTRODUCING BUILDER CENTRAL: THE NO CODE AI WORKSPACE FOR SALESFORCE

Salesforce Builder Central is a no-code AI workspace designed to let admins and business users build and configure apps and agents using plain language. Powered by Headless Toolkit, the workspace natively reads company metadata and Data 360 context while providing built-in trust, security, and automatic safety checks. The beta version is scheduled to launch the week of September 21.

BUILD WITH CONFIDENCE: APP GOVERNANCE, ACCESS, AND ACCOUNTABILITY AT HUBSPOT

HubSpot is adding centralized controls for which apps and AI connectors can be installed, who can install them, what data they can access, and who owns each integration. Particularly useful for IT: admins can require approval, use more granular OAuth scopes, restrict MCP access to company-provisioned accounts, see app activity logs, and get warned when deactivating someone who owns an integration.

ZOOM UNVEILS AI-POWERED REVENUE OS TO UNIFY BUYER INTELLIGENCE, CUSTOMER CONVERSATIONS, AND REVENUE EXECUTION

Zoom is expanding its platform with Common Room integration and new Revenue Accelerator capabilities for engagement and forecasting. It is another example of collaboration vendors broadening into adjacent enterprise workflows, potentially giving IT teams more opportunities to consolidate tools, but also more overlap to evaluate across CRM, meeting intelligence, and sales platforms.

OBSIDIAN VAULT TO ENTERPRISE COMPANY BRAIN: WHERE AGENTS WRITE, BRANCH, AND MERGE

Scaling knowledge management from a personal Obsidian graph to an enterprise-grade "company brain" requires AI agents to manage knowledge without corrupting it through hallucinations or conflicting updates. Versioned branches, object storage, and a typed graph schema can keep changes controlled, with human review governing merges.

AI CLOUD BILLS ARE FORCING TECHNOLOGY LEADERS TO RETHINK AWS, AZURE AND GCP COMMITMENTS

AI workloads are disrupting traditional cloud commitments as GPU availability, data movement, egress fees, and unpredictable inference demand make long-term AWS, Azure, and GCP agreements harder to forecast. CIOs are increasingly separating AI infrastructure economics from general cloud spend, negotiating more flexible capacity terms, and deciding which high-cost workloads need to remain portable across providers

MORE JFROG ARTIFACTORY BUGS ARE UNDER ATTACK, AND ALL THREE HAVE PATCHES

Researchers at Wiz report active exploitation of three JFrog Artifactory vulnerabilities, including an authentication-bypass bug and two flaws being chained together for privilege escalation.

SCALING CLAUDE WITH COST CONTROLS (45 MINUTE VIDEO)

Anthropic walks admins through new Claude Enterprise controls for model defaults, per-user spend visibility, usage reporting, and managing consumption-based AI costs without a dedicated FinOps operation.

MICROSOFT TEAMS: EXTERNAL PRESENTERS CAN MANAGE EVENT PRODUCTION CONTROLS

Teams organizers can give trusted B2B and guest presenters production controls for events, reducing the need to provision external event-production partners as internal users.

👉 Explore featured Agentic PCs advanced by AMD

MAJOR UPDATES FOR APPLE'S SOFTWARE PLATFORMS ARE NOW AVAILABLE

Apple has released its annual software wave across iOS 27, iPadOS 27, macOS 27, watchOS 27, visionOS 27, and tvOS 27. For IT teams, this officially starts the testing and deployment window, with device eligibility, Apple Intelligence and Siri AI availability, application compatibility, and managed-device behavior worth validating before broad rollout.

GOOGLE SIMPLIFIES MICROSOFT 365 MIGRATIONS, BUT ENTERPRISE LIMITS REMAIN

Google Workspace now has a built-in setup workflow that can discover Microsoft users and migrate email, OneDrive files, calendars, contacts, and tasks. The catch: automated migrations currently support only 10 Microsoft users, so it is useful for small environments but does not replace enterprise migration tooling yet.

GOLDIE CUTS THROUGH THE SALVATION ARMY'S IT MAZE

The Salvation Army is using an AI employee-support assistant inside Microsoft Teams to front multiple internal systems and help more than 10,000 personnel find answers without knowing which platform owns the information. The interesting lesson for IT is less about the chatbot and more about the underlying integration, ownership, guardrails, and service-design work required to make an AI support layer genuinely useful.

GOVERN AI AGENTS LIKE WORKERS. JUST DON'T PRETEND THEY'RE HUMAN

As AI agents gain the ability to update records, issue refunds, communicate with customers, and operate across enterprise systems, organizations need clearer rules around what each agent can access and do. The argument: borrow useful concepts from workforce management—onboarding, scoped authority, supervision, and offboarding—but keep accountability with the humans granting that access.

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AI AGENTS CAN USE QUILL TO TALK DIRECT TO ENTERPRISE SQL DATABASES

RavenDB has made its Quill software available to let AI agents query live enterprise SQL databases without data migration or a custom AI stack. Quill creates a synchronized context layer using change data capture that runs outside production and includes search, retrieval, and governance controls. Customers can launch production-ready agents in weeks for PostgreSQL, SQL Server, and MySQL deployments in the cloud or on-premises.

DEVICIE MAKES APPLICATION MANAGEMENT AUTOMATIC WITHIN MICROSOFT INTUNE, MATCHING THE SPEED OF AI

Devicie is expanding its Intune automation to manage updates for more than 1,500 Windows and macOS applications, as well as customer line-of-business apps. Importantly, it operates inside the existing Microsoft stack and leaves deployment timing and update-ring control in Intune rather than introducing another endpoint-management console.

TAKE CONTROL OF SNAPSHOTS

APFS Time Machine snapshots preserve storage blocks for rollback, which causes used space to grow as files change, requiring careful management. The process covers creating snapshots with tmutil commands, limiting their size by isolating large files on a separate APFS volume, deleting old snapshots in Disk Utility while keeping the latest, and rolling back the Data volume from Recovery.

DATABRICKS CHANGES HOW WORKSPACE ACCESS IS GRANTED

Databricks is changing how workspace access is granted, with new users and service principals now requiring explicit entitlements instead of automatically inheriting access from the users system group. The change became mandatory on September 14, and organizations using Terraform, SCIM, or custom provisioning scripts may need to update their automation.

MINOR ML UPGRADE: CLEARER OUTCOMES FOR TOOL CALLS - STANDARD RELEASE

Moveworks will now clearly tell users when an Agent Studio tool call fails or returns no results instead of potentially making an unsuccessful action look successful.

YOU DON'T NEED TASK MANAGER, WINDOWS 11'S END TASK BUTTON KILLS APPS FROM THE TASKBAR, AND HERE'S HOW IT WORKS

Windows 11 has a lesser-known option that lets users kill frozen applications directly from the taskbar, a useful feature for IT teams looking to reduce a few basic support calls.

Build with built-in security → [4]

SALESFORCE INTRODUCES THE TRUSTED ENTERPRISE AI HARNESS

Salesforce has introduced the Enterprise AI Harness, a composable architecture featuring six trusted capabilities and an AI Control Plane designed to give businesses a unified way to manage and control agents and AI across their organization. The platform connects open-ended AI reasoning with enterprise data, security, governance, and business rules. The system allows enterprises to leverage proprietary customer context securely while maintaining compliance and flexibility across different models and third-party systems.

MICROSOFT CONFIRMS WINDOWS 11'S UPDATE KILLS AUDIO ON SOME PCS, AND THE BUGS KEEP PILING UP

Microsoft has confirmed that September's Windows update can break USB Audio Class 1.0 devices, causing missing sound, device errors, and unresponsive audio settings. Switching to two-channel audio has helped some users affected by multichannel failures, but a general fix remains pending. The issue affects Windows 11 versions 24H2, 25H2, and 26H1-not all USB audio devices.

THE HARD PART OF AN MCP GATEWAY IS AUTH

Authorization, rather than integration, is the primary engineering challenge when deploying AI agents at enterprise scale with a Model Context Protocol gateway. Building robust identity, per-tool scopes, consent mechanisms, and audit logs is essential for safely connecting agents to internal services.

SECURITY THROUGH OBSCURITY IS DEAD, AND AI DELIVERED THE FATAL BLOW

AI is eroding the protection organizations implicitly get from obscure software and unfamiliar legacy systems. The bigger challenge is remediation capacity: discovering more vulnerabilities accomplishes little unless teams can prioritize fixes, validate patches, and prevent the same weaknesses from recurring.

DELL'S 52-INCH ENORMO-MONITOR IS A TSUNAMI OF IMPRACTICAL FUN

Dell pitches its UltraSharp 52 as a replacement for four smaller monitors, reducing the clutter of cables and stands. This hands-on review finds an impressive display for visual work and multiple data feeds, but also connection problems, awkward port access, and a setup that is difficult to justify for ordinary office work.

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INTRODUCING THE AGENTS API

OpenAI has introduced a managed Agents API in public beta to help enterprises build custom AI agents with reduced infrastructure management and engineering complexity. The service hosts the underlying harness and allows developers to run agents in OpenAI-managed sandboxes, on their own infrastructure, or through supported providers.

BOOMI INTEGRATION AND AUTOMATION PLATFORM RELEASE – SEPTEMBER 2026

Boomi's September release makes Orchestrate generally available to US customers and adds native tracking of Claude Managed Agents, including their tools, models, and token usage. Administrators can now inspect agent session logs across users, while new connectors cover Zoom, Ping Identity, and other business apps. Knowledge Hub also enters early access, bringing structured and unstructured company information into a governed retrieval layer for people and agents.

WHEN ANYONE CAN BUILD SOFTWARE, WHO DECIDES WHAT NOT TO BUILD?

As generative AI makes writing software cheaper and faster, the primary bottleneck in enterprise software development shifts from building code to making coherent architectural judgments. Code is disposable while operational state and system integrations accumulate, so organizations face a growing risk of fragmented, locally optimized silos unless they maintain a deliberate enterprise-wide perspective before committing resources.

SOME CUSTOMERS EXPERIENCING BLURRY IMAGE PREVIEWS AND DOWNLOAD ISSUES

Slack resolved a weekend incident that made older image uploads appear blurry or fail to download across desktop, web, and mobile clients. A code change disrupted retrieval of existing files, while newly uploaded images were unaffected. Slack deployed a fix and confirmed that access was restored for affected customers.

HOW OKTA GOVERNS AI AGENTS AT ENTERPRISE SCALE (37 MINUTE PODCAST)

Okta Chief Architect Robert Lucero discusses how agentic AI is transforming identity and access management.

MACOS TAHOE 26.4 UPDATE STOPS YOU FROM COPYING YOUR LOGIN KEYCHAIN

New reporting highlights a macOS 26.4 change that prevents manually copied login Keychains from working on another Mac, creating a credential-recovery gotcha for IT teams replacing failed devices.

HERE'S WHEN IOS 27 ROLLS OUT AROUND THE WORLD

Apple's iOS 27, iPadOS 27, and macOS Golden Gate updates are scheduled for September 14, with a roughly 10 AM Pacific rollout expected, though not officially confirmed.

ANTHROPIC ALIGNMENT LEAD SAYS AI HAS >10% CHANCE OF KILLING HUMANITY

Anthropic Alignment Science Lead Evan Hubinger said he personally believes there is a greater than 10% chance AI could “kill all humans” within the next decade. He added that Anthropic still does not have a clear solution for aligning superintelligent AI, following another researcher's resignation over the pace of development.

ORACLE'S CLOUD INFRASTRUCTURE REVENUE JUMPS 121%

Oracle's cloud infrastructure revenue grew 121% year over year as demand for AI compute continued to surge. The company spent $28.5 billion on capital expenditures during the quarter and maintained plans for $90–95 billion in spending this fiscal year

MICROSOFT GOES AFTER SALESFORCE AND ERP USERS WITH AI-POWERED CONVERTER

Microsoft has launched a public preview of Dynamics 365 Activate, an AI-powered tool to help partners and customers migrate from Salesforce to Dynamics 365 with less manual effort and lower risk. The company says the tool profiles data, relationships, and customizations to create a migration blueprint, and plans additional CRM and ERP migration scenarios later this year.

THE “LEFT” IN SHIFT-LEFT MOVED

AI has shifted left from code repositories to coding agents on developer endpoints with broad privileges, where AppSec has limited control. AI-driven discovery is also flooding defenders with vulnerabilities. The better approach is to eliminate entire vulnerability classes rather than fix tickets one by one, while rethinking human-in-the-loop oversight when agents can both write and remediate code.