HOW WE REDUCED THE IMPACT OF ZOMBIE CLIENTS
"Zombie clients" are abandoned servers that continuously and unsuccessfully request certificate renewals from LetsEncrypt, wasting resources. LetsEncrypt implemented a "pausing" approach, temporarily limiting an account-hostname pair's ability to request certificates if repeated validation failures occur. This system included a self-service unpause feature, allowing users to quickly resume certificate issuance if they resolve the underlying issues.