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GETTING SIDETRACKED
Everyone knows that shipping is faster than ever - and there's a massive premium on finding and prioritizing the right ideas.
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Sponsored
Everyone knows that shipping is faster than ever - and there's a massive premium on finding and prioritizing the right ideas.
AI is making teams faster, but managers are struggling to keep up. The best managers will set clearer direction, focus attention on the work that matters, and create faster feedback loops without micromanaging.
Agentic engineering is product management by another name. As AI handles execution, the real value shifts to human judgment: defining the right problems, setting direction, and measuring whether the work creates customer value.
Product teams often feel powerless because they believe roadmaps, customer access, sales promises, and executive decisions cannot change. PMs can create real impact by challenging those assumptions, gathering evidence, and influencing others through action.
AI benchmarks matter less as real performance depends on context, tools, and workflows. The new question is how much value a product or person creates above the default AI baseline.
Conflict is only useful when it serves a clear goal. Handle it strategically by focusing on the real issue, anticipating the other side's response, and stopping before the fight starts controlling you.
Discrimination testing helps reveal whether people can actually detect product differences. This post compares several testing methods, showing how each trades off simplicity, accuracy, and participant effort.
AI agents can close the gap between what customers need and what CS teams can realistically deliver. The key is to build from real workflows, personalize deeply, roll out carefully, and manage the agent every day.
Work will increasingly happen inside AI agents that use SaaS tools alongside humans. As AI makes execution cheaper, the winners will be people who know what to build, how to manage agents, and how to turn generic model output into valuable work.
Blunt feedback is useful only when it comes from someone with good intent and strong judgment.
Short calls often disrupt focus and create unnecessary overhead.