IS LTV TO CAC THE NICKELBACK OF SAAS METRICS?
This article looks at LTV to CAC, a flawed yet consistent recipient of misplaced love. Two metrics to consider using instead: CAC Payback Period and Net Dollar Retention.
Parse notes
This article looks at LTV to CAC, a flawed yet consistent recipient of misplaced love. Two metrics to consider using instead: CAC Payback Period and Net Dollar Retention.
True innovation involves turning a vision into a viable product, highlighting the importance of effective leadership, problem discovery, and solution delivery in the product development process. This blog reflects on the significance of product vision.
New managers commonly struggle with micromanagement, which harms trust, and macromanagement, which reduces team effectiveness. Recognizing these issues early, understanding team dynamics, applying intervention frameworks, and becoming a context sponge are key steps for effective management and avoiding crises.
The debate on whether Product Managers should be responsible for P&L highlights the risks of short-term thinking and rushed feature development. It underscores the influence of seniority and market type (B2B vs. B2C) on strategy and decision-making. This thread provides insights on balancing immediate targets against long-term vision.
Team trust is vital for the success of any organization because it fosters a safe work environment, promotes open communication, and increases overall productivity. However, trust at work is earned, not given. Leading by example, showing consistency in actions and words, and involving your team in decision-making are some of the strategies to build trust.
This is the ultimate guide on how to think about and define who your competitors are, understanding how much to care about each one, and what to do with them.
This article outlines 8 key metrics that PMs should consider when measuring product success.
Authenticity is about staying true to one’s core values. Even though many companies list authenticity as a key cultural value, it is often interpreted in the corporate context as adhering to the values of the company. This article suggests a three-step approach for navigating the delicate balance of “work-appropriate authenticity”. First, observe behaviors around you. Second, figure out how you feel about these behaviors. Finally, make a decision to either accept it or leave the environment.
Effective writing is crucial for workplace collaboration. It is important to make sure your writing will get your recipient to take action and achieve the outcome you want. “The Robot Voice Method” is recommended for ensuring that your message conveys your tone and intent accurately. This method involves reading your own writing in a bland and machine-like voice to mimic the limitations of written communication so that you can perceive the message with greater clarity and identify ways to improve it.
This post maps out the career journeys of product managers, covering both entry points into the PM role as well as exit points from the PM role.
Data, findings, and insights are three related but distinct concepts. Data refers to unanalyzed user observations. Findings capture patterns among data points. Insights are actionable opportunities based on user research and business context.
How to find satisfaction as a PM.