47% OF CONSUMERS CHECK CUSTOMER FEEDBACK BEFORE BUYING RECOMMENDED ITEMS
Over half of U.S. consumers (56%) make a purchase recommended by an influencer at least once a year, with 12% doing so frequently. Younger generations, especially Gen Z (80%) and millennials (72%), are more likely to follow influencer suggestions than baby boomers (28%). Despite this, 95% of those who buy based on influencer input conduct additional research, mostly by reading customer reviews and comparing prices. Surprisingly, baby boomers show the highest rate of impulse buys on first exposure and are also the most likely to keep influencer-recommended items, with 59% returning them less often than other purchases.