TLDR Marketing

TLDR MARKETING 2024-02-12

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02STRATEGIES & TACTICS

YOUR ONBOARDING JOURNEY NEEDS A PLAN B

Some users will not watch fancy onboarding videos and cute carousels. The average completion rate for product tours is 61% and this will decline as users become more confident in jumping in without training wheels. To prepare for this, ensure navigation uses jargon-free labels, offers search, and sequences items based on usage frequency. The product should have clear titles and descriptions for each screen and copy should be helpful, empathetic, actionable, and linear.

linkedin.com2 min read

4 EXPERT TIPS TO INCREASE BRANDED SEARCH

Branded search involves specific keywords mentioning your brand or product. It’s essential to assess factors like search volume, competition, and budget before deciding on a paid search approach. This will have a significant impact on your bottom line by improving search rankings, enhancing user experience, and building brand reputation.

moz.com11 min read

03RESOURCES & TOOLS

A PRACTICAL GUIDE FOR STRUCTURING GROWTH AND PRODUCT TEAMS THAT WORK

Having a growth organization requires a level of cross-functionality that creates complexity. Leaders should expect more from employees in their growth and product teams, but should also give them room to do more. Teams not being empowered to go beyond their silo is both a structural and a leadership issue.

leahtharin.com16 min read

HOW THE LINKEDIN ALGORITHM WORKS

Mobile represents 65% of traffic on LinkedIn. The best-performing content types on the platform are polls, carousels, text and image, text only, and videos. Polls get 2X the reach of the median post - they should include "Other" for a 25% increase in visibility. Carousels get 1.6X the reach of text and image posts - the ideal number of slides is 12.4. This post includes additional findings and a link to the source report.

linkedin.com1 min read

04MISCELLANEOUS

HOW MIMECAST AND BARRACUDA ARE PLAYING THE PPC GAME

Mimecast and Barracuda are top-ranked email security products that were both founded in 2003. Both brands invested a significant amount of money in paid advertising during the early 2020s, but their PPC strategies have since diverged. Mimecast appears to have shifted its investment into organic content to help boost its brand and solidify its organic position in the SERPs. Barracuda is still investing just under seven figures each month in paid advertising traffic to increase visibility in the SERPs. Neither strategy is necessarily better — it depends on which one has a better conversion rate on this incoming traffic.

foundationinc.co9 min read

CUSTOMER SERVICE TIERS: WHAT THEY ARE AND HOW TO CREATE THEM

Businesses implement customer service tiers to streamline assistance and address issues effectively. Tiers enable companies to route issues based on complexity to ensure skilled agents handle appropriate challenges. They enhance both agent expertise and customer satisfaction. This article provides examples of tiers and how to approach each one for the best customer experience.

sproutsocial.com6 min read