TLDR Marketing

TLDR MARKETING 2023-12-04

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02STRATEGIES & TACTICS

BUYER RESEARCH VS. CUSTOMER RESEARCH

Marketers commonly make the mistake of thinking Buyer Research and Customer Research are the same thing. The critical difference is that Buyer Research should include all potential customers, while Customer Research only includes actual customers. This distinction results in 5 other key differences, including objective, timing, and scope.

linkedin.com1 min read

A PEEK BEHIND THE CURTAINS OF 2 COMPANIES EXCELLING DESPITE A CHALLENGING MACRO ENVIRONMENT

This article examines how 2 companies are thriving in a challenging environment through robust GTM strategies. Owner's approach involves a data-centric sales strategy, focusing on efficient BDR methods, improved win rates through Replayz analysis, and a refined customer targeting process. Conversely, UserGems thrives by automating CRM tracking, emphasizing brand-centric content creation, and ensuring advertising efficiency by pruning target audiences.

open.substack.com3 min read

3 WAYS TO INCORPORATE INTERACTIVE DEMOS INTO A WEBSITE REDESIGN

25-40% of website visitors engage with an interactive demo if it’s prevalent on a landing page. The most popular CTA types are “Take a tour or product tour” (44%) or “Interactive demo or try demo” (23%). “Book a demo” or “Free trial” conversion rates only hover between 2-5%. Embedded interactive demos and demo libraries are also effective ways to get products into the hands of more visitors.

navattic.com10 min read

03RESOURCES & TOOLS

7 NPS SURVEY TOOLS YOU CAN USE TO MEASURE CUSTOMER LOYALTY

Discovering customer satisfaction via Net Promoter Score (NPS) surveys is crucial to gathering feedback, analyzing data, and defining your brand strategy. This article outlines 7 top NPS survey tools like Nutshell, Zonka Feedback, and Survicate, highlighting their features and pricing plans.

webfx.com8 min read

7 WAYS TO USE GOOGLE’S NEW DUET AI

Duet AI is a new tool from Google that integrates into apps across the Google Workspace. It can be used in Google Slides to transform ideas into captivating visuals in seconds. It also enables AI meeting notes from Google Meet, including video snippets and action items. Google Workspace is also adding more third-party apps that integrate with the platform.

almund6ef.substack.com8 min read

04MISCELLANEOUS

5 MINDSETS THAT DRIVE CONSUMER BEHAVIOR

Comparison, agreement, depletion, promotion, and prevention are impactful mental states that influence consumer behavior. These mindsets, whether momentary or dispositional, affect decision-making and receptiveness to different marketing approaches.

insight.kellogg.northwestern.edu3 min read

BRIO BEARD-CARE FOUNDER ON JUGGLING TWO BRANDS

In 2022, Brio, a direct-to-consumer beard trimmer brand, acquired Ollie, a subscription-based provider of teeth whiteners. In this conversation, the founder discusses launching Brio, acquiring Ollie, and lessons learned along the way. He talks about how they could acquire customers profitably for Brio from the start, yet for Ollie they struggled with customer acquisition.

practicalecommerce.com3 min read