TLDR Founders

TLDR FOUNDERS 2025-02-10

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01GENERAL

03STRATEGIES & TACTICS

KILLING A BAD STRATEGY BEFORE IT KILLS YOU

Looking through 2,500 years of history can show us how to reach big goals with limited resources. This piece shares eleven key lessons from leaders who changed the world, from ancient times to today. It explains why people who can change their plans do better than those who stick to one way of thinking - and how this helps us make smarter choices now.

robkhenderson.com9 min read

7 ACTIONABLE TIPS TO IMPROVE YOUR NET PROMOTER SCORE (NPS)

Brands grow through word-of-mouth marketing, often measured by Net Promoter Score (NPS), which indicates customer loyalty and the likelihood of recommendations. Improving NPS involves fast feedback responses, creating a customer success roadmap, empowering support teams, personalizing experiences, and transforming feedback into product features.

canny.io13 min read

04TOOLS & RESOURCES

KIVA AI (PRODUCT)

Kiva AI produces high quality, scalable, and cost-effective data labeling, annotation, and RLHF for enterprises.

kivaai.com

ONLOOK

Cursor for designers.

onlook.comTool

SUBTRACE

Observability platform that gives backend teams full visibility into every request

subtrace.devTool

05MISCELLANEOUS

HOW GEMINI 2.0 CHANGES PDF PROCESSING

Processing millions of documents just got 90% cheaper thanks to Google's latest AI. This post presents detailed benchmarks that compare Gemini 2.0's performance against existing solutions across accuracy and cost. The analysis shows why this breakthrough makes large-scale document processing accessible to most companies while highlighting current limitations.

sergey.fyi5 min read

VCS DON'T OWE YOU A RESPONSE OR A FOLLOW UP

VCs aren't obligated to provide feedback after meetings, so founders should secure next steps during the pitch. Ending meetings without a follow-up plan is a missed opportunity. Directness and clarity can improve fundraising efficiency.

thisisgoingtobebig.com3 min read

GUSTO CEO JOSH REEVES ON VALUES-DRIVEN LEADERSHIP AND REVOLUTIONIZING SMB PAYROLL

Gusto's CEO Josh Reeves emphasizes the importance of a values-driven approach, focusing on people and long-term success in scaling the company. The discussion on the Startup CEO Show highlights Gusto's strategy of prioritizing great products and customer partnerships, leveraging organic growth, and building a strong company culture. Founders are encouraged to create purpose-driven companies that balance customer impact with employee fulfillment.

markmacleod.me59 min read