TLDR Founders

TLDR FOUNDERS 2024-12-20

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02STRATEGIES & TACTICS

DON'T HAVE A BIGGEST CUSTOMER

When a large customer outgrows your SaaS product, wish them well or accommodate them if it benefits your entire customer base. However, having a "largest customer" is actually a company's biggest weakness. If losing a single customer is detrimental, you're no longer making your own product but rather custom software for big clients. The solution is to cap prices so no one pays significantly more than others. Aim for a customer base that looks like "even static," where each one's financial impact is indistinguishable. That way, if any random customer leaves, you won't feel it or fear it.

world.hey.com3 min read

BUILDING YOUR SALES PROCESS

Sales is a grind. Prospects ghost you, meetings go sideways, and deals fall apart. However, the pattern is clear: listen for the 1-3 burning problems, show exactly how your product solves them, and close with momentum. This post breaks it down: keep demos tight, lean on case studies, and always book next steps on the call. A focused 45-minute process is all you need - build trust, solve the pain, and lock the deal. For every ten no's, one yes changes everything.

equityshift.beehiiv.com5 min read

HOW TO EXIT

Investors must navigate secondary transactions to achieve liquidity as startups remain private longer. The secondary market, fueled by market, regulatory, and competitive shifts, is growing rapidly, creating opportunities for early exits. Understanding and planning for these transactions is now a critical venture capital skill.

thegeneralist.substack.com7 min read

03TOOLS & RESOURCES

DECIPHER

An AI agent that watches thousands of session replays for you.

getdecipher.comTool

GAMMA

A tool to create docs, decks, and webpages in seconds.

links.tldrnewsletter.comTool

MYREADER

Myreader lets you ask AI questions about a book, in essence allowing the AI to read the book for you.

myreader.aiTool

04MISCELLANEOUS

THE OFF-PRICE EDGE

Fancy discount stores like TJ Maxx are having a moment. They've got a winning formula. First, they buy nice items for cheap. Then they keep costs down with no-frills stores. It's a double whammy that keeps profits up and customers hooked. Now the big retailers are racing to copy them. In the future of retail, the smart money is on the treasure hunt.

newsletter.equal.vc4 min read

HOW TO MAKE LLMS SHUT UP

Greptile's AI code review bot initially generated too many low-quality comments, frustrating users. Prompting tricks and using the LLM to judge comment severity didn't solve the problem. The key insight was that comment quality standards vary by team. By clustering past comments into "good" and "bad" based on user feedback, then blocking new comments too similar to "bad" clusters, Greptile reduced noise and boosted the percentage of comments addressed by developers from 19% to 55%+.

greptile.com5 min read