TLDR Founders

TLDR FOUNDERS 2023-10-09

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02STRATEGIES & TACTICS

8 WAYS SAAS COMPANIES CAN USE AI TO GET AHEAD

From task automation to writing code, AI is adding leverage to how we analyze customer data and build products. The key takeaway here is that AI is enabling people to do a lot more, and if you’re not using it, you’re likely going to get outpaced by the competition.

canny.io12 min read

MY APP STACK: FRANK DALE, SVP OF PRODUCT AT SALESLOFT

Frank Dale leads the Product Management team at SalesLoft. In this article, Dale breaks down the apps he can’t live without, including ProductBoard, Figma, Jira, Mixpanel, Pendo, and Looker.

saastr.com2 min read

03TOOLS & RESOURCES

STOCK BASED COMP, FOR DUMMIES

We all think we know how stock based comp (SBC) works, but it never hurts to get a refresher on its impact on the bottom line. A quick read about the impact of SBC using Expensify as an example.

mostlymetrics.com4 min read

04MISCELLANEOUS

AN ALTERNATIVE WAY TO THINK ABOUT GROWTH

Up and to the right, right? Hear me out, down and to the left is the way. Say you want to grow 10x in three years, instead of thinking about the present day and how you’ll get to that goal, start with the goal and work backwards. This acts as a forcing function to shift your mindset away from the incremental and to the expansive.

davidcummings.org2 min read

THE VALUE OF CUSTOMER SUCCESS

Startups seem to be introducing Customer Success teams earlier in their journey. What used to be a post-Series A thing is now being introduced alongside your early paying customers. There’s often confusion across the organization as to what they really do. Are they a cost or profit center? Here’s how you can help ensure every department knows the value of Customer Success.

sixteenventures.com4 min read

NICE TEAMS FINISH LAST

The bigger the mistake, the more clear you need to be with someone that they made it. Trying to be nice often involves sugar coating failure and this means you’re being unclear on the cause of the problem. Failure to tell people about their mistakes means you’re robbing them of learning.

staysaasy.com2 min read