TLDR Founders

TLDR FOUNDERS 2023-08-23

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01GENERAL

Sponsored

馃挙 ARE YOU SLEEPING ON AWS COMPLIANCE?

When you鈥檙e fighting against all odds to get your product to market, compliance might not seem like the most important issue. But you can鈥檛 afford to ignore it, either. If you鈥檙e on AWS, There鈥檚 a way to achieve continuous SOC 2, ISO 27001 or HIPAA compliance

try.drata.comSponsor

03STRATEGIES & TACTICS

THE PERILS OF CUSTOMER SELECTION

Finding your first customers is a combination between intuition and strategy. Your customers dictate your trajectory. Great logos influence how others perceive you and they also dictate how you build your product and price it. If you choose the right customers early on (and they choose you!), it鈥檒l act as a force multiplier to your success.

akashbajwa.substack.com7 min read

STRATEGIES FOR SUCCESS AS A CEO

There鈥檚 no clear formal education that prepares you to be a CEO. Embrace a mindset of constant learning, seek support from fellow founders, assemble a strong team, prioritize self-care, and appreciate the unique opportunity to build something from scratch.

markmacleod.me2 min read

THE B2B SAAS GOLDEN QUADRANT

High-velocity sales motions aim for efficiency and quick returns, with shorter sales cycles and lower average deal sizes. On the other hand, enterprise field sales motions involve longer lead times and costly sales reps, resulting in higher net dollar retention rates. The ideal approach would combine the best of both strategies.

mostlymetrics.com4 min read

04TOOLS & RESOURCES

12 RESPONSE TEMPLATES FOR TRICKY CUSTOMER SERVICE EMAILS

Something something Pareto principle. How you efficiently handle tricky customers will enable you to spend more time on your best customers. Here鈥檚 a series of templates to tackle common customer escalations.

helpscout.com20 min read

05MISCELLANEOUS

HOW GAMES TYPICALLY GET BUILT

As gaming gets increasingly more mainstream, and venture capital dollars flood to the space, should we think about building or joining a gaming startup? This article explores how building games stacks up against traditional software development. Hint: they鈥檙e pretty different.

newsletter.pragmaticengineer.com12 min read

LAYOFF LESSONS: FOUR THINGS I WISH I KNEW

Layoffs involve making decisions between different versions of bad. There鈥檚 no scenario where someone isn鈥檛 unhappy. Ask hard questions to ensure you only make one round of layoffs and focus your energy on supporting and motivating the employees who will remain with the company.

mollyg.substack.com11 min read